13th United Nations Forum on Business and Human Rights

Session co-organized by the Working Group on Business and Human Rights, IndustriALL, OECD Watch, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) & German Federal Ministry for Economic Cooperation and Development (BMZ) & German Federal Ministry for Labour and Social Affairs (BMAS)

Interpretation provided in English, Spanish and French.

Brief description of the session: 
The UNGPs emphasize that access to effective remedy for business-related human rights abuses should be enabled through a remedy ecosystem involving complementary State-based judicial mechanisms, State-based non-judicial grievance mechanisms, and non-State-based grievance mechanisms to ensure the best possible outcomes for rightsholders. Guiding Principle 25 lays out that States must take appropriate steps, through judicial, administrative, legislative and other means to ensure that those affected by business-related impacts have access to effective remedies. Furthermore, Guiding Principle 31 sets out the criteria of effectiveness for non-judicial grievance mechanisms to be effective. A key element of effective remedy is the centrality of rights holders and assurance of victims’ own satisfaction with the remedial mechanism and remedy provided.
This session will discuss different types of grievance mechanisms based on experiences from across regions, including state-based and non-state based mechanisms; those based on binding or non-binding regulations; and enforceable and non-enforceable mechanisms. Panelists and the audience will collectively evaluate whether they facilitate effective remedy for victims and reflect on the core strengths of the various approaches.
The session will identify the practices of remedial mechanisms necessary to ensure effective remedy and accountability for corporate impacts. The session will also consider how various paths to remedy can complement each other to give rights holders choice in obtaining a bouquet of remedies suited to the unique circumstances of their case.  

Key objectives of the session:
Provide examples of different grievance mechanisms and cases of successful and unsuccessful remediation to highlight best and less good practice.
Debate whether a smart mix of measures support an effective remedy for victims.
Discuss how the nature of the mechanisms and of outcomes, including in terms of enforceability enable effective remedies for rights holders.
Identify key objective elements needed to ensure victims can access effective remedies, based on practical cases.

Key questions : 
What barriers to effective remedy hinder access through courts and how can these be overcome, including during development of new judicial paths under due diligence and similar legislation?
What elements of internal or cross-company grievance mechanisms are key to ensure victims access to effective remedies?
What benefits can non-judicial grievance mechanisms bring to facilitate access to effective remedies and upon which conditions?
How should companies’ implementation of remedies be enforced and monitored?
What can states do to overcome power imbalances between companies and vulnerable communities seeking remedies?

Background of the discussion:
Binding measures, such as laws, regulations, and judicial processes, can be essential for establishing a strong foundation for accountability, while accountability can also be established by voluntary measures (or grievance mechanisms) in a dialogue-based approach based on binding foundations, or accompanied with sanctions or a rigorous follow up. Indeed, decisions of NHRI, NCP or internal or cross-company grievance mechanisms can bring about significant outcomes for victims in terms of reparation, with victims at the centre. These voluntary mechanisms can be especially important in contexts where legal systems are slow, judicial mechanisms hardly accessible, giving rights holders alternative routes to remedy.

Key background materials
Enhancing the effectiveness of non-State-based grievance mechanisms, Office of the High Commissioner for Human Rights
Enhancing the effectiveness of State-based non-judicial mechanisms, Office of the High Commissioner for Human Rights
Enhancing the effectiveness of judicial mechanisms
Report on access to effective remedy for business-related human rights abuses (A/72/162), UN Working Group on Business and Human Rights